The 2-1-1/LIFE LINE program has been in operation since 1973 providing crisis intervention and information & referral services to the community under our original number 585-275-5151. We were so proud to add 2-1-1 dialing access and become the first operating 2-1-1 service in New York State 10 years ago this year.
2-1-1 is an easy to remember number that is available across the country for those seeking information about health and human service programs and those needing help figuring out where to turn to find the help they need. In some areas of the country, crisis intervention services are available via 2-1-1 as they are here at 2-1-1/LIFE LINE.
We are also pleased to share that 2-1-1 dialing access is now available everywhere in New York State, so tell your friends and neighbors in other areas of the state.
We celebrated our anniversary on 2-1-1 Day (2/11/15) with some cake for the hard working staff members!