The 2-1-1 Finger Lakes partnership is built upon the strengths of long-standing programs to provide comprehensive information and referral services 24 hours a day, 365 days a year throughout the 13 county Finger Lakes Region. The counties include: Allegany, Cayuga, Chemung, Cortland, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Tompkins, Wayne & Yates. Together the partners maintain databases encompassing more than 3,000 agencies, providing thousands of programs at sites throughout the region.
Three contact centers are collaborating to bring 2-1-1 access to the Finger Lakes Region in New York. They are:
Goodwill of the Finger Lakes’ 2-1-1/LIFE LINE program, hub site for the 2-1-1 Finger Lakes Region. 2-1-1/LIFE LINE is an accredited information and referral program through the Alliance of Information & Referral Systems and an accredited crisis center through the American Association of Suicidology. This site covers Monroe, Wayne, Livingston, Ontario, Cayuga and Seneca Counties, as well as after-hours, weekend and holiday coverage for all 13 counties in the region. For more information visit any of the pages on this site.
The Institute for Human Services’ 2-1-1 HELPLINE information and referral service for Steuben, Chemung, Schuyler, Allegany and Yates County. In operations since 1984 (2-1-1 dialing access added in 2008), the program improves awareness of and access to services in the Southern Tier/Finger Lakes Region. For more information or to search their database of human services please visit 211helpline.org
The Human Services Coalition of Tompkins County’s information and referral service for Tompkins and Cortland Counties, in operation since 1978 with 2-1-1 dialing access added in 2007. For more information or to search their data base of human services please visit 211tompkins.org or 211cortland.org