Family Services
thru: The Community Place of Greater Rochester, Inc.
• Offers Family and Emergency Services including:
- Utility gas and electric bill payment assistance.
- Family support and case management services.
- Advocacy and referrals.
- Rent Payment Assistance for those who have court cases and have not received EPPI.
Language Access
Eligibility: Must reside in area served. Eligibility varies for services. Utility Assistance: Must have shut off notice and denial letter from DHS. Please call for further information.
Application Process: Call for an appointment. Does not accept drop ins. People must call ahead for an appointment and they will be informed at that time what they need to bring.
Required Documentation: Call for information.
Fees: Call for information.
Coverage Note: Zip codes 14605, 14607, 14609, 14610, and 14621.
Languages: Spanish
This program is offered here:
Parsells Avenue Office

145 Parsells Avenue
Rochester NY 14609
Rochester NY 14609
Main: