Roc Housing Navigator Program

thru: Family Promise of Greater Rochester

• Connects with individuals in Monroe County to provide help with the housing process. Helps find housing that matches client needs through navigation during the entire search process, finding housing, and providing ongoing after-care management for a minimum of six months after finding housing. Also provides referrals to other programs and services clients may need.

Cultural Competency

Language Access

Eligibility: Resident of area served, meet income requirements (have an AMI under 65%), hold a housing Choice/Rental Supplement voucher, be homeless, or be at risk of homelessness.

Application Process: Website or MyWayFinder.

Required Documentation: Photo ID, Proof of income, Housing Choice/Section 8/rental supplement (if applicable).

Fees: No fee for services.

Coverage Note: Monroe County.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish- Staff provides service in language offered, Staff provides in-person interpreter, Website can be translated