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Lifeline Program

(Program)

* Offers a credit toward monthly residential voice service for eligible individuals.

Eligibility: You or a dependent receive low income benefits under certain programs or if your total household income is below 135% of the federal poverty guidelines.

Application Process: Complete application available online and mail, fax or drop off to closest location.

Required Documentation: Call for information.

Fees: No fee for service.

Coverage Note: Cayuga, Livingston, Monroe, Ontario, Seneca and Wayne Counties.

This program is offered at these sites:

Map Marker 1 Spectrum - Brockport

Address:
4776 Lake Road S
Brockport NY 14420
800-892-2253
(Toll Free)
855-225-7898
(Toll Free)
Hours:
M-F 9:00AM-6:00PM. SA 9:00AM-5:00PM.

Get directions

Map Marker 2 Spectrum - East Rochester

Address:
349 W Commercial Street
East Rochester NY 14445
800-892-2253
(Toll Free)
855-225-7898
(Toll Free)
Hours:
M-F 9:00AM-7:00PM. SA 9:00AM-1:00PM.

Get directions

Map Marker 3 Spectrum - Mount Hope

Address:
71 Mount Hope Ave
Rochester NY 14620
800-892-2253
(Toll Free)
855-225-7898
(Toll Free)
Hours:
M-F 8:00AM-7:00PM. SA 8:00AM-5:00PM.

Get directions

Map Marker 4 Spectrum - Webster

Address:
980 Ridge Road
Webster NY 14580
800-892-2253
(Toll Free)
855-225-7898
(Toll Free)
Hours:
M-F 9:00AM-7:00PM. SA 9:00AM-5:00PM.

Get directions

Map Marker Agency

Spectrum

Spectrum participates in Lifeline, a government-assistance program that grants eligible individuals and households a credit each month on their residential phone bill.

11 Commerce Road
ATTN: Strategic Accounts, New York Lifeline
Newtown CT 06470
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Discounted Utility Services


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