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Transportation Services

provided by Medical Motor Service of Rochester and Monroe County, Inc.

* Offers prearranged group and individual transportation.
  • For ambulatory patients physically or financially unable to use other means of transportation to clinics, doctors' offices or treatment centers
* Offers special chairmobile services.
  • For persons who use wheelchairs for medical, social, recreational or personal reasons
* Provides transportation to:
  • Nutritional sites, foster care children, cancer patients and developmentally disabled adults to day treatment programs, patients undergoing radiation treatment at area oncology departments, dialysis services, area social service agencies for program-related activities
* Provides rides for early voting. 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Disabled and have no other means of transportation. Must be able to travel with other patients.

Application Process: Self referral. Medical referral through Social Service agencies, hospital, clinic or physician. Call in advance for program-related activities. Medicaid recipients: Medicaid Prior Authorization through Medical Answering Service. Physician completed and submitted authorization form. Call for information.

Required Documentation: Call for information.

Fees: Rates vary. Call for information. Reduces fares available if qualified based on poverty line income. Private pay. Third party insurance in cases referred by insurance company. Medicaid. Medicare does not pay for these services.

Coverage Note: Monroe County.

Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff

Languages: Spanish - Staff provides service in language offered, Language line


(To schedule for ride to polls for early voting)
(Schedule Trips)
M-F 8:00AM-5:00PM.


Medical Motor Service of Rochester and Monroe County, Inc.

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