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Family Services


* Offers Family and Emergency Services including: 
  • Utility gas and electric bill payment assistance
  • Family support and case management services
  • Advocacy and referrals
* Member of the Emergency Services and Family Stabilization Network.

Language Access BadgeLanguage Access

Eligibility: Must reside in area served. Eligibility varies for services. Please call for information.

Application Process: Call for an appointment. Does not accept walk-ins. People must call ahead for an appointment and they will be informed at that time what they need to bring.

Required Documentation: Call for information.

Fees: Call for information.

Coverage Note: Zip codes 14605 (partial), 14607, 14609, 14610, and 14621 (partial).

Languages: Spanish -

This program is offered at these sites:

Map Marker 1 The Community Place of Greater Rochester - Parsells Avenue

145 Parsells Avenue
Rochester NY 14609
M-F 8:30AM-5:00PM.
Bus Service:

RGRTA #42.

Get directions

Map Marker 2 The Community Place of Greater Rochester, Inc.

57 Central Park
Rochester NY 14605
M-F 8:30AM-5:00PM. Call for program hours.

Get directions


Christal Owens
Manager of Family Services

Map Marker Agency

The Community Place of Greater Rochester, Inc.

The Community Place of Greater Rochester, Inc. (CPGR) is a nonprofit agency offering a range of social, developmental, and educational programs through facilities in the northeast sector of the city of Rochester and throughout the greater Rochester area.

57 Central Park
Rochester NY 14605

Hours: M-F 8:30AM-5:00PM

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