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National Grid

thru: National Grid

Administers the distribution of gas and electric services.

Assists with making bill payment arrangements.

Provides Consumer Advocates services specializing in assisting income-eligible and vulnerable customers struggling with their home energy bills by aligning them with available programs and services offered by National Grid and local and state agency partners.

Eligibility: Resident of area served. For Consumer Advocates; Existing National Grid customers, some programs may have income limits.

Application Process: Call for information.

Required Documentation: None.

Fees: Fees vary. Call for information.

Coverage Note: Upstate New York.

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This program is offered here:

National Grid

Map Marker 1
300 Erie Boulevard W
Syracuse NY 13202
Toll Free:
(Customer Service / Consumer Advocate)
Toll Free:
(Payment arrangements)
Toll Free:
(Report an Outage)
Toll Free:
(Gas Emergencies)
Hours:
Business Hours: M-F 7:00AM-7:00PM.
Consumer Advocate: M-F 8:00AM-5:00PM.
Gas and Electric Emergencies: 24 hours.

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