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Child Care Services

thru: New York State Office of Children and Family Services

Provides a range of resources to help parents with their child care needs, people who want to start or are currently running child care programs, and anyone with a concern about the health or safety of a child in a day care program.

Language Access BadgeLanguage Access

Eligibility: None.

Application Process: Call for information or email info@ocfs.ny.gov

Required Documentation: Call for information.

Fees: No fee for service.

Coverage Note: Rochester Regional Office: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, and Yates counties. Syracuse Regional Office: Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga, and Tompkins counties.

Languages: Access to interpreter services.

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This program is offered at multiple sites:

Rochester Regional Office

Map Marker 1
259 Monroe Avenue
3rd floor, Suite 301
Rochester NY 14607
Service/Intake:
(Child Care Complaints)
Main:
(Child Care Services)
Main:
(Child Welfare Services)
Hours:
M-F 9:00AM-5:00PM.
Bus Service:
Bus service.
Disabilities Access:
Accessible.

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Syracuse Regional Office

Map Marker 2
100 S Salina Street
Suite 350
Syracuse NY 13202
Service/Intake:
(Child Care Complaints)
Main:
(Child Care Services)
Main:
(Child Welfare Services)
Hours:
M-F 8:30AM-4:30PM.
Bus Service:
Bus service.
Disabilities Access:
Wheelchair accessible.

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Staff

Nora Yates
Deputy Commissioner
518-486-6247

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