Upstate Elder Abuse Center

thru: Lifespan of Greater Rochester

• Provides resources and a network of professionals providing support and protection to victims of elder abuse through intervention, education, and services.

Intervention in physical, emotional/psychological, and sexual abuse, financial exploitation, and caregiver neglect.
No self-neglect cases.

• Provides information and referral hotline for witnesses, friends and family of elderly people who are suspected of being abused.

Cultural Competency

Language Access

Eligibility: Person in need age 60 years and older. Anyone who is aware of possible elder abuse for information and referral hotline.

Application Process: Call or walk in for assistance.

Required Documentation: Call for information.

Fees: Most services: donations.

Coverage Note: Monroe, Genesee, Livingston, Ontario, Orleans, Schuyler, Seneca, Wayne, Wyoming, and Yates counties.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish- Language line, Materials/literature in language indicated, Website can be translated