Tele-Serve/Non-Emergency Program

thru: Rochester Police Department

• Non-emergency reports over the telephone.

Eligibility: City residents that do not need to see an officer in person, Monroe County residents that live outside the city.

Application Process: None.

Required Documentation: Call for information.

Fees: No fee for services.

Coverage Note: Monroe County excluding the City of Rochester.

185 Exchange Boulevard
Public Safety Building
Rochester NY 14614

Service/Intake:

(Call or Text)

Service/Intake:

Main:

(Lake Section, Genesee Street/1099 Jay Street Bldg D)

Main:

(Clinton Section, Goodman Section/630 N Clinton Avenue)

Main:

(Central Section, 30 North Clinton)

Main:

(Chief of Police)

Hours:

24 hours.