Mediation and Civil Legal Services

thru: Center for Dispute Settlement

Provides confidential mediation and conflict resolution services.
  • Divorce mediation and Arbitration
  • Child custody and visitation
  • Community mediation for quality of life issues, e.g. neighbor disputes, small claims, contractor, homeowner, landlord/tenant
  • Restorative justice
  • Special education mediation
  • Vehicle lemon law
  • Commercial arbitration
  • Training - Conflict resolution, employee disputes, peer mediation for schools

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Anyone who has a conflict, or dispute. Willingness to participate in a confidential conversation process facilitated by professionally trained impartial mediator. Anyone interested in receiving training in dispute resolution, team building, mediation.

Application Process: Call office to set up consultation session. Referrals through courts, police, community agencies or self-referral.

Required Documentation: Call for information.

Fees: If any, nominal fees. Sliding scale based on income. Third Party Insurance.

Coverage Note: Monroe, Cayuga, Livingston, Ontario, Seneca, Steuben, Wayne and Yates Counties.

Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff

Languages: Spanish- Staff provides in-person interpreter, Language line


This program is offered here:

Center for Dispute Settlement - Monroe County

Map Marker 2
16 East Main Street
Reynolds Arcade Building, Suite 800
Rochester NY 14614
Toll Free:
Toll Free:
M-F 8:30AM-4:30PM.
SA-SU and evenings by appointment only.


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