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Health Insurance Counseling

thru: Legal Assistance of Western New York, Inc. - Rochester Office

Provides one-on-one assistance enrolling in health insurance through the New York State Of Health Marketplace through the In Person Navigator program. 

Offers support services for "post-enrollment" health insurance issues through other health law programs, including, but not limited to: 
  • Medicare and Medicaid questions regarding Long-Term Care. 
  • Managed Care Options. 
  • Health Plan or Provider Problems. 
  • Medical Billing Disputes. 
  • Prescription Drug Assistance Programs. 
  • Medical services and equipment needs. 
  • Complaints and appeals rights. 

Language Access BadgeLanguage Access

Eligibility: Resident of area served.

Application Process: Call to schedule an appointment.

Required Documentation: Call for information.

Fees: No fee for services.

Coverage Note: Monroe, Yates, Steuben, Schuyler, Chemung, Tompkins, Tioga, Cattaraugus, Allegany, and Chautauqua counties.

Languages: Spanish

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This program is offered here:

Legal Assistance of Western New York, Inc.- Rochester Office

Map Marker 1
1 West Main Street
Suite 400
Rochester NY 14614
Service/Intake:
(In Person Assistor/Navigator)
Hours:
M-F 9:00AM-5:00PM.
Bus Service:
Bus service to downtown, near terminal.
Disabilities Access:
Accessible. May meet individuals for services in their home or other offsite location. Provides services at various community locations each month.

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