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Emergency and Family Assistance Program


Providing most services as usual. Food will be distributed based on family size. Rent/eviction funding is suspended for the foreseeable future.

* Provides a food voucher and groceries.
  • Food pantry delivery to those unable to leave their homes because of illness, disability or frailty on a case by case basis.
* Provides general counseling services.

* Provides bus passes. 

* Provides clothing for all ages.

* Provides assistance with Social Security Income (SSI) and other benefits.

* Provides tenant/landlord dispute and rent/eviction services.

Eligibility: Resident of area served.

Application Process: Walk in: first come, first served. Call for after-hours appointment.

Required Documentation: Proof of address (utility bill), proof of income, and Photo ID.

Fees: No fee for service.

Coverage Note: Portions of 14604, 14605, 14621 (depends on the street). Call for information.

Languages: Spanish

This program is offered at this site:

Map Marker 1 Baden Street Settlement - Emergency and Family Assistance Department

13 Vienna Street
Rochester NY 14605
585-325-4910 ext. 1133
M-F 8:30AM-4:30PM. Closed for lunch: 1:00PM-2:00PM. Call before 4:30PM.
Bus Service:


Disabilities Access:


Get directions

Map Marker Agency

Baden Street Settlement

Baden Street Settlement provides support services to adults, children, and families of neighborhood residents.

152 Baden Street
Rochester NY 14605

Hours: M-F 9:00AM-5:00PM

Disabled: Phone accessible to wheelchairs

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