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Temporary Assistance

(Program)

Face to face interviews currently not required. Individuals who appear at either DSS office will be asked to drop off their application/documentation and leave a phone number where they can be reached for an interview. Staff will continue to be on-site or working from home to process benefits.

* Provides temporary cash support to those who are living below the poverty level through two programs:
  • Family Assistance (FA).¬†Assistance to families with children
  • Safety Net. ¬†Assistance to childless individuals

Eligibility: Complete application for services. Attend applicant orientation. In-person interview with social worker. Family Assistance: 30 hours per week of work or training. Variations depending on programs. Call for information.

Application Process: Call for information.

Required Documentation: Call for information.

Fees: No fee for service.

Coverage Note: Ontario County.

Languages: Sign language. Spanish., English

This program is offered at these sites:

Map Marker 1 Ontario County Department of Social Services Canandaigua

Address:
3010 County Complex Drive
Canandaigua NY 14424
585-396-4060
(Main)
877-814-6907
(Toll Free)
Hours:
M-F 8:30AM-5:00PM.
Bus Service:

CATS bus stops at the office every 2 hours

Disabilities Access:

Total Wheelchair Accessible

Get directions

Map Marker 2 Ontario County Department of Social Services Geneva

Address:
83 Seneca Street
Geneva NY 14456
315-789-2841
(Main)
877-542-8938
(Toll Free)
Hours:
M-F 8:30AM-5:00PM.
Bus Service:

CATS bus stop at the office.

Disabilities Access:

Wheelchair accessible.

Get directions

Map Marker Agency

Ontario County Department of Social Services/DSS

Ontario County Department of Social Services/DSS provides comprehensive social services programs.

3010 County Complex Drive
Canandaigua NY 14424

Hours: M-F 8:30AM-5:00PM

Disabled: Total Wheelchair Accessible

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