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Health Insurance Counseling

(Program)

* Provides one-on-one assistance enrolling in health insurance through the New York State Of Health Marketplace through the In Person Navigator program.

* Offers support services for "post-enrollment" health insurance issues through other health law programs, including, but not limited to:
  • Medicare and Medicaid questions regarding Long-Term Care
  • Managed Care Options
  • Health Plan or Provider Problems
  • Medical Billing Disputes
  • Prescription Drug Assistance Programs
  • Medical services and equipment needs
  • Complaints and appeals rights

Language Access BadgeLanguage Access

Eligibility: Resident of area served.

Application Process: Call to schedule an appointment.

Required Documentation: Call for information.

Fees: No fee for service.

Coverage Note: Monroe, Yates, Steuben, Schuyler, Chemung, Tompkins, Tioga, Cattaraugus, Allegany, and Chautauqua counties. There is a separate office in Geneva that covers additional counties.

Languages: Spanish -

This program is offered at this site:

Map Marker 1 Legal Assistance of Western New York, Inc. - Rochester Office

Address:
1 West Main Street
Suite 400
Rochester NY 14614
855-250-7748
(Phone1)
In Person Assistor/Navigator
585-325-2559
(Phone2)
585-325-2520
(Phone1)
Hours:
M-F 9:00AM-5:00PM.
Bus Service:

Bus service to downtown, near terminal.

Disabilities Access:

Accessible location. May meet individuals for services in their home or other offsite location. Provides services at various community locations each month.

Get directions

Map Marker Agency

Legal Assistance of Western New York, Inc. - Rochester Office

Law NY provides free civil legal services to eligible clients in Monroe County and is an affiliate of Legal Assistance of Western New York, Inc.

1 West Main Street
Suite 400
Rochester NY 14614

Hours: M-F 9:00AM-5:00PM

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