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Emergency Services


Closed on Fridays until further notice. All individuals seeking services are encouraged to call in advance.

* Offers support services and programs to families in need such as:
  • Homeless Intervention and Case Management
  • Supportive Housing Program for Adults
  • Car Seat Distribution
  • Health insurance access
  • Personal Care pantry
  • HEAP enrollment
  • Rapid Re-Housing of Homeless Families
  • Kinship Care Program
  • Kinship Care Support Group
  • Medicaid Transportation Program

Eligibility: Varies with program. Call for information.

Application Process: Call for more information.

Required Documentation: None.

Fees: No fee for service.

Cayuga and Seneca Counties.

Community Action Programs Cayuga/Seneca

Community Action Programs Cayuga/Seneca (CAP) serves individuals, families and children through over 40 programs designed to alleviate hunger and homelessness, help domestic violence victims, prepare individuals for the workforce, provide early childhood development, improve health outcomes, and mitigate crisis.

89 York Street
Suite 1
Auburn NY 13021

Website: www.caphelps.org

Hours: Administrative Office: M-F 9:00 AM-5:00 PM
Hours vary by program and include weekend and evening hours
Advocates available 24 hours


315-255-1703 ext. 105 (HEAP Appointment Line)

89 York Street
Suite 1
Auburn NY 13021

This program is offered at these sites:

Community Action Programs Cayuga/Seneca - Auburn

Main Address:

89 York Street

Suite 1

Auburn NY 13021


Community Action Programs Cayuga/Seneca - Waterloo

Main Address:

25 Center Street

Waterloo NY 13165


422 South Clinton Avenue
Rochester, NY 14620

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