211 LIFE LINE Jump to Content
Dial 2-1-1 or 1-877-356-9211   Donate
Home   About   Disability   Healthcare Workforce   Browse All Topics   Search 211   Contact
Is this your agency?
Please click here

← Back to Results

Home Energy Assistance Program/HEAP

(Program)

All applications will be conducted via phone, email, or online. To apply for SNAP, Public Assistance, HEAP, and Medicaid: https://mybenefits.ny.gov/mybenefits/begin

* Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components
  • Regular benefit: assists low income individuals with the cost of heating their home.  Regular HEAP applications: Open November.
  • Emergency benefit: assists low income individuals who are facing a heat or heat related energy emergency.  Open January.
  • Heating equipment repair or replacement: assists low income homeowners repair/replace their furnace.  Heating Equipment Repair or Replacement applications: Open November.
  • Heating Equipment Tune-Up: provides equipment inspections and cleanings prior to the start of the heating season.  Heating Equipment Tune-Up Component Applications: Open November.
  • Cooling Assistance: provides cooling assistance service to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Cooling Assistance Applications: Open May.

Eligibility: Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.

Application Process: Regular benefits: By mail, on-line, or over the phone. SNAP recipient households: Call worker for assistance. Temporary assistance households: call worker assigned to household. All other households: Call appointment line. Call for information. Emergency benefits: Must apply over the phone or in person. Must have already received a regular HEAP benefit.

Required Documentation: Speak with a worker for document information.

Fees: No fee for service.

Seneca County.

Seneca County Division of Human Services
(Agency)

Seneca County Human Service,s in collaboration with the community, provides access to resources, community programs and benefits for individuals and families throughout Seneca County.

1 Dipronio Drive
Waterloo NY 13165

Website: www.co.seneca.ny.us

Hours: M-F 8:30AM-5:00PM

Contact

Email: tvanvleck@co.seneca.ny.us


1 Dipronio Drive
Waterloo NY 13165

Staff

Tracy VanVleck
Commissioner
tvanvleck@co.seneca.ny.us
315-539-1830

Languages

Certified language service.

This program is offered at this site:

Seneca County Division of Human Services

Main Address:

1 Dipronio Drive

Waterloo NY 13165

Main:
TDD/TTY:


2-1-1/LIFE LINE
422 South Clinton Avenue
Rochester, NY 14620
211LIFELINE.org

Agencies
Looking to add or update your information in the 2-1-1/LIFE LINE Community Resource Database click here.

Privacy Policy
Site Map
Twitter   Facebook

Not finding what you are looking for? Click here to help us improve.

Mission Program of Goodwill of the Finger Lakes

copyright © 2018-2021
211 software|site by customwebhelp
Mobile Site Translations managed
by Google