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Emergency Family Shelter Program

(Program)

Due to Covid-19 Emergency Shelter is not providing hospitality bed or courtesy nights. All placements must go through DHS.

* Provides an emergency shelter and support services for homeless families (all family compositions) with children and couples.

Eligibility: Homeless family or couple.
Must not have a sex offense or arson on record.
Preferred DHS referral.

Application Process: Call DHS or Guest House directly.

Required Documentation: Call for information.

Fees: No fees to client unless directed by DHS.

Coverage Note: Monroe County.

This program is offered at this site:

Map Marker 1 Volunteers of America of Western New York

Address:
214 Lake Avenue
Rochester NY 14608
585-402-7405
(Service/Intake)
585-454-1151
(Service/Intake)
585-647-1150
(Main)
Hours:
Office: M-F 8:30AM-5:00PM.

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Map Marker Agency

Volunteers of America of Western New York

Volunteers of America of Western New York provides housing and support services for individuals and families who are homeless, care and educational programs for at-risk children and food for residents of specific areas of Monroe County.

214 Lake Avenue
Rochester NY 14608

Hours: Office: M-F 8:30AM-5:00PM

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