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Family Services


* Offers Family and Emergency Services including: 
  • Utility gas and electric bill payment assistance
  • Family support and case management services
  • Advocacy and referrals
* Member of the Emergency Services and Family Stabilization Network.

Eligibility: Must reside in area served. Eligibility varies for services. Please call for information.

Application Process: Call for an appointment. Does not accept walk-ins. People must call ahead for an appointment and they will be informed at that time what they need to bring.

Required Documentation: Call for information.

Fees: Call for information.

Zip codes 14605 (partial), 14607, 14609, 14610, and 14621 (partial).

The Community Place of Greater Rochester, Inc.

57 Central Park
Rochester NY 14605

Website: www.communityplace.org

Hours: M-F 8:30AM-5:00PM


145 Parsells Avenue
Rochester NY 14609


Christal Owens
Manager of Family Services



This program is offered at these sites:

422 South Clinton Avenue
Rochester, NY 14620

Looking to add or update your information in the 2-1-1/LIFE LINE Community Resource Database click here.

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