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Emergency Services & Family Stabilization Program


Operating by appointment only.

* Provides individual living skills.

  • Referrals to counseling, treatment programs and other community services.
  • On-site outreach services by other community organizations.

* Provides food pantry referrals.
* Offers eviction/rent assistance.
* Provides utility gas and electric bill payment assistance.
* Provides assistance with filling out DHS, SSI, SSD applications.
* Provides updated housing list for apartments.
* Offers a clothing closet.
* Provides assistance with transportation, daily bus pass.

Eligibility: Call for information. For food referrals, eviction/rent assistance, utility assistance: resident of zip codes 14611, 14608, 14619.

Application Process: Call or walk in.

Fees: No fee for service.

Zip codes 14611, 14608, 14619. Serves areas within the borders of Brown Street, Plymouth Avenue, Genesee Park Boulevard and Brooks Avenue. Call agency for streets served.

Southwest Area Neighborhood Association

Southwest Area Neighborhood Association is a community services agency for at risk and underserved individuals.

275 Dr. Samuel Mccree Way
Southwest Community Center
Rochester NY 14611

Hours: Office: M-F 10:00AM-6:00PM Call for information regarding other programs and services Building open: 9:00AM-8:00PM


10 Cady Street
Rochester NY 14608

This program is offered at this site:

Southwest Area Neighborhood Association Bridge Program

Main Address:

10 Cady Street

Rochester NY 14608

585-436-3090 (Family Emergency Services)

422 South Clinton Avenue
Rochester, NY 14620

Looking to add or update your information in the 2-1-1/LIFE LINE Community Resource Database click here.

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