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Home Energy Assistance Program


* Facilitates applications for financial assistance to seniors through the Home Energy Assistance Program (HEAP), which offers various benefit components

  • Regular Benefit: assists low income individuals with the cost of heating their home. 
  • Emergency Benefit: assists low income individuals who are facing a heat or heat related energy emergency 


Eligibility: Low income individuals ages 60 years and older who do not receive temporary assistance or SNAP benefits. If recipient of temporary assistance or SNAP benefits then contact worker.

Application Process: By mail or over the phone.

Required Documentation: Call for information.

Fees: No fee for service.

Monroe County.

Lifespan of Greater Rochester

Lifespan of Greater Rochester provides older adults and caregivers with information, guidance, and support services. Lifespan also provides training and education for allied professionals and the community.

1900 S Clinton Avenue
Rochester NY 14618

Website: www.lifespan-roch.org

Hours: M-F 8:30AM-4:30PM

Disabled: Total Wheelchair Accessible


585-244-8400 ext. 102 (Leave a detailed message and someone will return your call)

1900 S Clinton Avenue
Rochester NY 14618


No walk-ins, appointments only, some situations can be resolved over the phone Call for information


Troy Coffie
Senior Energy Program Evaluator
585-244-8400 ext. 129

This program is offered at this site:

Lifespan of Greater Rochester

Main Address:

1900 S Clinton Avenue

Rochester NY 14618

Toll Free:

422 South Clinton Avenue
Rochester, NY 14620

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