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Lifeline Program


* Offers a credit toward monthly residential voice service for eligible individuals.

Eligibility: You or a dependent receive low income benefits under certain programs or if your total household income is below 135% of the federal poverty guidelines.

Application Process: Complete application available online and mail, fax or drop off to closest location.

Required Documentation: Call for information.

Fees: No fee for service.

Cayuga, Livingston, Monroe, Ontario, Seneca and Wayne Counties.


Spectrum participates in Lifeline, a government-assistance program that grants eligible individuals and households a credit each month on their residential phone bill.

11 Commerce Road
ATTN: Strategic Accounts, New York Lifeline
Newtown CT 06470

Website: www.spectrum.net


Toll Free:

Website: www.spectrum.net/support/vo . . . one-credit

71 Mount Hope Ave
Rochester NY 14620

This program is offered at these sites:

Spectrum - Brockport

Main Address:

4776 Lake Road S

Brockport NY 14420

Toll Free:

Spectrum - East Rochester

Main Address:

349 W Commercial Street

East Rochester NY 14445

Toll Free:

Spectrum - Mount Hope

Main Address:

71 Mount Hope Ave

Rochester NY 14620

Toll Free:

Spectrum - Webster

Main Address:

980 Ridge Road

Webster NY 14580

Toll Free:

Related Categories

Discounted Utility Services

422 South Clinton Avenue
Rochester, NY 14620

Looking to add or update your information in the 2-1-1/LIFE LINE Community Resource Database click here.

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