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Financial and Income Based Services


Face to face interviews currently not required. Individuals who appear at either DSS office will be asked to drop off their application/documentation and leave a phone number where they can be reached for an interview. Staff will continue to be on-site or working from home to process benefits.

* Provides public assistance through the following programs: 
  • SNAP ("Food stamps")
  • Medicaid
  • Rent payment assistance
  • Benefit information can be found at www.mybenefits.ny.gov 
* Offers emergency housing for individuals and families.

* Provides assistance to teenage runaways.

* Provides fraud investigation services. 
  • Reviews information and investigates complaints of welfare fraud

Eligibility: Resident of Ontario County. Assistance to teenage runaways: age 16 and over. Must meet certain eligibility guidelines. Varies according to program. Call for information.

Application Process: Call for information. Walk in.

Required Documentation: Call for information.

Fees: No fee for service.

Ontario County.

Ontario County Department of Social Services/DSS

Ontario County Department of Social Services/DSS provides comprehensive social services programs.

3010 County Complex Drive
Canandaigua NY 14424

Website: www.co.ontario.ny.us/118/Social-Services

Hours: M-F 8:30AM-5:00PM

Disabled: Total Wheelchair Accessible


3010 County Complex Drive
Canandaigua NY 14424



This program is offered at these sites:

Ontario County Department of Social Services Canandaigua

Main Address:

3010 County Complex Drive

Canandaigua NY 14424

Toll Free:

422 South Clinton Avenue
Rochester, NY 14620

Looking to add or update your information in the 2-1-1/LIFE LINE Community Resource Database click here.

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