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Family Mediation Program


Effective March 17, the Center cancelled in-person services (including mediations, trainings, and meetings). All sessions will be rescheduled for dates on or after May 4, 2020. Currently they are limiting public access to all offices, restricting in-person services, and transitioning to virtual operations. Case management intake and scheduling is still being done via phone, email, and text messaging.

* Provides dispute settlement programs.

* Offers family court mediation, supreme court mediation.

* Provides custody and visitation information, divorce mediation and divorce arbitration.

* Offers parent-child mediation.

* Provides PINS mediation, juvenile delinquency mediation.

Eligibility: Call for information. Juvenile Mediation Program: ages 8-20 years. Families in Transition: ages 5-16 years and their parents.

Application Process: Call for information.

Required Documentation: Call for information.

Fees: If any, nominal fees. Sliding scale based on income. Third Party Insurance. Custody/visitation mediation: no fee for service.

Monroe, Cayuga, Livingston, Ontario, Steuben, Seneca, Wayne, Yates Counties.

Center for Dispute Settlement

Center for Dispute Settlement, Inc. is a community dispute resolution center committed to providing constructive and effective non-violent preventive and restorative services to individuals, families and communities. Services are confidential and include Custody & Visitation, Divorce Mediation & Divorce Arbitration, Special Education, ACCES-VR, Small Claims in the following counties: Cayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne and Yates.

16 E Main Street
Reynolds Arcade Building, Suite 800
Rochester NY 14614

Website: www.cdsadr.org

Hours: M-TH 8:30AM-4:30PM
F, weekends and evenings by appointment only


48 W Williams Street
Waterloo NY 13165


Spanish. Sign language. Other language assistance available.

This program is offered at these sites:

Center for Dispute Settlement - Main Office

Main Address:

16 E Main Street

Reynolds Arcade Building, Suite 800

Rochester NY 14614

Toll Free:

Center for Dispute Settlement Cayuga and Seneca County

Main Address:

48 W Williams Street

Waterloo NY 13165


Center for Dispute Settlement Livingston County

Main Address:

6 Court Street

Livingston County Government Center, Suite 103

Geneseo NY 14454


Center for Dispute Settlement Ontario County

Main Address:

120 N Main Street

Suite 45

Canandaigua NY 14424


Center for Dispute Settlement Steuben County

Main Address:

25 Wilkes Avenue

Bath NY 14810


Center for Dispute Settlement Wayne County

Main Address:

54 Broad Street

Hall of Justice, Room 304

Lyons NY 14489


422 South Clinton Avenue
Rochester, NY 14620

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