Division of Child Welfare and Community Services
provided by New York State Office of Children and Family Services
![Map Marker 1](/images/2021/icon/1.png)
Rochester Regional Office
259 Monroe Avenue
3rd floor, Suite 301
Rochester NY 14607
3rd floor, Suite 301
Rochester NY 14607
Service/Intake:
518-474-3377
Main:
585-238-8531
(Child Care Services)
Main:
585-238-8201
(Child Welfare Services)
Hours:
M-F 9:00AM-5:00PM.
Bus Service:
Bus service.
Disabilities Access:
Accessible.
Email:
info@ocfs.ny.gov
![Map Marker 2](/images/2021/icon/2.png)
Syracuse Regional Office
100 S Salina Street
Suite 350
Syracuse NY 13202
Suite 350
Syracuse NY 13202
Service/Intake:
518-474-3377
Main:
315-423-1202
(Child Care Services)
Main:
315-423-1200
(Child Welfare Services)
Hours:
M-F 8:30AM-4:30PM.
Bus Service:
Bus service.
Disabilities Access:
Wheelchair accessible.
Email:
info@ocfs.ny.gov
* Provides oversight to local social service districts, adoption, adoption assistance and child protective services.
Language Access
Eligibility: None.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: Rochester Regional Office: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, and Yates counties. Syracuse Regional Office: Cayuga, Broome, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga, and Tompkins counties.
Languages:
New York State Office of Children and Family Services oversees policies, programming, and services for children, youth, and families throughout New York State.