New York State Electric and Gas
provided by New York State Electric and Gas
New York State Electric and Gas Cayuga County
73 Wright Circle
Auburn NY 13021
Auburn NY 13021
Toll Free:
800-572-1111
(Customer service hotline)
Toll Free:
800-572-1131
(Electric emergency, 24 Hour Line)
Toll Free:
800-572-1121
(Natural gas odor emergency, 24 Hour Line)
Hours:
Customer service hotline: M-F 7:00AM-7:00PM.
Walk in: M&TH 9:00AM-3:00PM.
Walk in: M&TH 9:00AM-3:00PM.
Email:
custserv@nyseg.com
* Provider of electricity, natural gas and energy services.
* Provides advocacy and crisis intervention to customers having financial difficulties through the customer advocacy program.
* Provides advocacy and crisis intervention to customers having financial difficulties through the customer advocacy program.
Eligibility: NYSEG customer.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: Utility services: call for information. Customer and advocacy services: no fee for services.
Coverage Note: Cayuga and Wayne Counties.
New York State Electric and Gas is a provider of electricity, natural gas and energy services.