Rochester Financial Empowerment Center
provided by Rochester City Hall
Rochester City Hall
Rochester NY 14614
SA, SU 9:00AM-5:00PM.
* Provides one-on-one financial counseling services. Counselors can assist with developing a plan to pay down debt, budgeting and saving to buy a car or home, improving credit score, accessing low-interest loans, and other financial issues.
- Counselors are located throughout the city at partner organization sites so clients can access a counselor in a convenient location. For a full list of Rochester FEC locations visit https://www.rochesterfec.org/locations.
* COVID-19: During the COVID-19 pandemic the Rochester FEC counseling team is prepared to assist clients with the following:
- Navigating collection accounts.
- Calling creditors.
- Ongoing budget assistance.
- Exploring student loan options.
- Help developing saving habits.
- Educating clients of future savings & options (i.e. retirement, children's education, etc.).
Cultural Competency
Language Access
Eligibility: 18 and older.
Application Process: Call for an appointment or visit website for more information.
Required Documentation: Bring pay stubs, account statements and any bills. Counselor will reach out after an appointment is scheduled for any other documentation.
Fees: No fees for services.
Coverage Note: Monroe County.
Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served
Languages: Spanish - Staff provides in-person interpreter, Materials/literature in language indicated, Website can be translated
Rochester City Hall provides city government offices.