Lifeline Special Services Programs

provided by Frontier

Map Marker 1

Frontier

Toll Free:
800-376-6843
(Information, Customer Service, Repair Service)
Toll Free:
800-342-3377
(Public Service Commission)
Hours:
Repair service: 24 hours.

* Offers telephone services for special populations. 

  • Individuals who have deafness or hearing impairments, blindness, or physical challenges. 


* Offers a discount program for customers on public assistance. 

  • Deferred payment agreements. 


* Provides third-party notification in case of illness or absence from home. 

Language Access BadgeLanguage Access

Eligibility: Call for information for specific services. Lifeline customers: Must receive some form of public assistance. SSI, HEAP recipients are also qualified.

Application Process: Call customer service for information.

Required Documentation: Call for information.

Fees: Call for information.

Coverage Note: Genesee, Livingston, Monroe, Ontario and Wayne Counties.

Languages:

 

Frontier provides telephone services, including discounted telephone services for qualified individuals.