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Adult Protective Services

provided by Monroe County Department of Human Services

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Adult Protective Services

691 St. Paul Street
Rochester NY 14605
Main:
585-753-6532
Main:
585-753-5893
(Alternate administrative number)
After Hours:
585-461-5698
(Emergency After Hours)
Hours:
M-F 8:00AM-4:00PM. Limited after hours: M-F 5:00PM-12:00AM. Weekends and Holidays 1:30PM-12:00AM. Call 911 after midnight for emergency.

* Investigates abuse, exploitation, neglect (by self or caretakers) for older adults.

  • Counseling, case management and advocacy.
  • Money management/representative payee program.
  • Assistance finding alternative living arrangements.

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Eligibility: Ages 18 years and older. Physical or mental impairments. Unable to function independently without a resource willing/able to care for the person.

Application Process: Call listed numbers.

Required Documentation: Call for information.

Fees: No fee for services.

Coverage Note: Monroe County.

Languages:

 

Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.