Prevention & Diversion Program
provided by Family Promise of Greater Rochester
Family Promise of Greater Rochester
Rochester NY 14609
Right in front of the building.
- All requests for assistance via the Prevention & Diversion Program go through an online portal. This portal is ONLY open for requests during the first week of each month.
* Applicants who have illustrated a stable rental history and/or an ability to pay future rent will be supplemented by aftercare case management for up to one year from Family Promise of Greater Rochester staff and/or partner agencies.
Cultural Competency
Language Access
Eligibility: Households must have child under the age of 18 or be at least 8 months pregnant to be eligible. Call for information.
Application Process: Visit website - request portal on home page. No applications taken over the phone at this time, unless household cannot access the online application. This portal is only open for requests during the first 3 days of each month.
Required Documentation: Applicants must provide either: Rental invoice/balance statement showing the rental amount past due OR copy of lease or landlord statement showing the security deposit required. Applicants must also provide proof of income: Paystubs AND/OR DSS budget sheet or SSI/SSD income statement OR RHA subsidy income sheet. Applicants must sign an Information Release consent form. Please note, security deposit funding is for diversion from shelter ONLY.
Fees: No fees for services.
Coverage Note: Monroe County.
Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served
Languages: Spanish - Staff provides service in language offered, Staff provides in-person interpreter, Website can be translated
Family Promise of Greater Rochester provides short term emergency housing/shelter, aftercare and stabilization services, prevention & diversion services, and transitional housing to families with children in Monroe County.