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Child Care Services

provided by New York State Office of Children and Family Services

Map Marker 1

Rochester Regional Office

259 Monroe Avenue
3rd floor, Suite 301
Rochester NY 14607
Toll Free:
800-732-5207
(Child Care Complaints)
Service/Intake:
585-238-8201
(Child Welfare Services)
Main:
585-238-8531
(Child Care Services)
Hours:
M-F 9:00AM-5:00PM.
Bus Service:

Bus service.

Disabilities Access:

Accessible.

Email:
info​@ocfs.ny.gov
Map Marker 2

Syracuse Regional Office

100 S Salina Street
Suite 350
Syracuse NY 13202
Toll Free:
800-732-5207
(Child Care Complaints)
Service/Intake:
315-423-1200
(Child Welfare Services)
Main:
315-423-1202
(Child Care Services)
Hours:
M-F 8:30AM-4:30PM.
Bus Service:

Bus service.

Disabilities Access:

Wheelchair accessible.

Email:
info​@ocfs.ny.gov

* Provides a range of resources to help parents with their child care needs, people who want to start or are currently running child care programs, and anyone with a concern about the health or safety of a child in a day care program. 

Language Access BadgeLanguage Access

Eligibility: None.

Application Process: Call for information or email info@ocfs.ny.gov.

Required Documentation: Call for information.

Fees: No fee for service.

Coverage Note: Rochester Regional Office: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, and Yates counties. Syracuse Regional Office: Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga, and Tompkins counties.

Languages:

 

New York State Office of Children and Family Services oversees policies, programming, and services for children, youth, and families throughout New York State.