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Temporary Financial Assistance

provided by Monroe County Department of Human Services

Map Marker 1

Monroe County Human Services Department Saint Paul Street

691 Saint Paul Street
Rochester NY 14605
Service/Intake:
585-753-6477
(Emergency Utility Assistance - case is not active or pending)
Service/Intake:
585-753-2780
(Emergency Utility Assistance - case is pending)
Service/Intake:
585-753-2750
(Emergency Utility Assistance - case is active)
Service/Intake:
585-753-6960
(Appointment Line)
Main:
585-753-6000
(Westfall and St. Paul St.)
Hours:
M-F 8:00AM-4:00PM.
Bus Service:

Bus service.

Disabilities Access:

Accessible.

Email:
mcdss​@monroecounty.gov

* Provides emergency temporary financial assistance with paying for:
  • Utility bills
  • Rent
* Offers benefits screening with assistance available online regarding eligibility requirements and application processes for Temporary Assistance, Food Stamps, Health Insurance, tax credits and other related programs by visiting www.mybenefits.ny.gov.

Language Access BadgeLanguage Access

Eligibility: Income guidelines apply. Call or walk-in for information.

Application Process: Applications are available at both DHS locations (691 St. Paul Street and 111 Westfall Road), many community service agencies, on this website http://otda.ny.gov/programs/applications/ or can be mailed by calling the appointment line. Emergency assistance for food or rent must apply in person at 691 St. Paul Street.

Required Documentation: Call or walk-in for information.

Fees: No fee for service.

Coverage Note: Monroe County.

Languages: Spanish -

 

Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.