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Care Management (Health Homes)

provided by ACR Health

Map Marker 1

ACR Health Utica

287 Genesee Street
Suite 200
Utica NY 13502
Toll Free:
877-475-0218
Main:
315-793-0661
Hours:
M-F 8:30AM-4:30PM.
Email:
mmcelroy​@acrhealth.org
Map Marker 2

Q Center

617 W Genesee Street
Syracuse NY 13204
Toll Free:
877-475-0218
Main:
315-475-2430
Hours:
M-F 8:30AM-4:30PM.
Email:
ssimone​@acrhealth.org

* Works one-to-one with members to identify needs and link them with services:
  • Primary Care Services. 
  •  Medical Care. 
  • Substance Abuse Treatment. 
  • Mental Health Treatment. 
  • Financial Benefits. 
  • Legal Assistance. 
  • Treatment Adherence and Medical Transportation. 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Eligible Medicaid members with chronic illnesses. Call for information.

Application Process: Can do walk-ins but prefer to operate by appointment; call for information.

Required Documentation: Call for information.

Fees: No fee for services.

Coverage Note: Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence Counties.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Spanish - Language line

 

ACR Health is a not-for-profit, community-based organization providing case management, HIV/HCV/STI testing, prevention education, linkage to care, harm reduction services, insurance navigators, and a variety of support services to a wide range of chronic diseases, including focus areas related to insurance, testing, substance use, and HIV, with the goal of positive health outcomes for individuals and communities.