HHUNY Care Management Services
provided by Health Homes of Upstate New York
Health Homes of Upstate New York
Suite 142A
Rochester NY 14607
Yes.
Yes.
* Assists individuals with:
- Coordinating care through communication with other providers.
- Advocating on their behalf to receive care.
- Navigating the healthcare system.
- Connecting to mental health and substance abuse providers.
- Connecting to needed medications.
- Linking to resources for finding affordable housing, benefits, food, clothing, childcare, transportation.
- Learning more about activities to improve health.
- Identify goals and ensure all providers involved in care understand the goals and care plan.
Cultural Competency
Language Access
Eligibility: Must be Medicaid eligible/active Medicaid recipient and have: 2 chronic health conditions (asthma, diabetes, heart disease, COPD, obesity, substance abuse disorder, etc.) OR A single qualifying diagnosis, including serious mental illness (Bipolar Disorder, Schizophrenia, etc.), HIV/AIDS, and significant behavioral, medical, or social risk conditions that can be addressed through care management.
Application Process: Visit website to fill out application and print. Then mail or fax it in. Call or visit website for more information. Mailed applications are sent to: HHUNY Referral Coordination 1099 Jay Street Bldg J, 3rd Floor Rochester, NY 14611
Required Documentation: Medicaid number. Completed Consent to Disclose Health Information Form must accompany the referral.
Fees: No fee for service for Medicaid recipients.
Coverage Note: Monroe, Wayne, Ontario, Livingston, Cayuga, Seneca, Steuben, Chemung, Schuyler, Allegany, Yates, Tompkins, Cortland, Erie, Wyoming, Niagara, Broome counties.
Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served
Languages: Arabic, Burmese, Karen, Somali, Spanish - Language line
Health Homes of Upstate New York is a management services organization (MSO) that provides administrative support and governance to four affiliated Health Homes and over 65 Care Management agencies in New York State. Health Homes provide Medicaid beneficiaries who suffer from multiple or severe chronic conditions with care coordination and management of the health and long-term services. Affiliated Health Homes include BestSelf Health Home Services, Chautauqua County Department of Mental Hygiene, Circare, and Huther Doyle.