Person In Crisis Team
provided by City of Rochester Department of Recreation and Human Services

Rochester Department of Recreation and Human Services
57 St Paul Street
Rochester NY 14604
Rochester NY 14604
Crisis Line:
211
Main:
585-428-6755
Hours:
M-F 9:00AM-4:00PM.
* Responds in person to mental health, domestic violence and other related crises.
- Intakes are accepted on a case by case basis and determined by the availability of the team.
Cultural Competency
Language Access
Eligibility: Crisis occurring in the area served. Ages 5-17 must be referred by 3rd party (guardian, agency, school and must be capable of remaining with the minor until the team arrives). Individual in need cannot be intoxicated.
Application Process: Call.
Required Documentation: None.
Fees: No fee for services.
Coverage Note: City of Rochester.
Cultural Competency: Staff reflects population served
Languages: Spanish - Staff provides service in language offered
The Rochester Department of Recreation and Human Services offers facilities and programs for the residents of the city of Rochester.