Rochester Community Mobile Crisis Team

provided by University of Rochester Medical Center

Map Marker 1

Rochester Community Mobile Crisis Team

601 Elmwood Avenue
Rochester NY 14620
Main:
585-275-5151
(2-1-1/LIFE LINE Intake Line)
Main:
585-529-3721
(RCMCT Intake line)
Hours:
M-F 7:0AM-12:00AM.
SA, SU and holidays 8:00AM-10:00PM.
On call after regular hours for emergency level situations. Call 2-1-1/LIFE LINE to request team.

* Provides crisis intervention, client/situation stabilization services face-to-face to divert non-lethal individuals from the county's psychiatric emergency departments as well as to find, support and link individuals to mental health services. Some services include:
  • Mental health assessments.
  • Psychotropic medication assessment and interim management as appropriate.
  • Mental hygiene arrests under Article 945.
  • Critical Incident Stress Management - is an intervention protocol developed specifically for dealing with traumatic events.  It is a recognized process for helping those involved in a critical incident to share their experiences, vent emotions, learn about stress reactions and symptoms and given referral for further help if required. 
  • Workshops/presentations concerning Mobile Crisis Services and trends in the community.

Language Access BadgeLanguage Access

Eligibility: In a mental health crisis by client's, parent's and/or other observer's definition. No age restrictions. Must reside in Monroe County. Not acutely intoxicated on drugs/alcohol. Not currently violent.

Application Process: Through 2-1-1/LIFE LINE or directly calling RCMCT.

Required Documentation: None.

Fees: Third party insurance, in full or partial payment, in most instances. Co-pay may be billed to client. Private Pay. Client is informed that services are billable. No client is refused mobile services due to inability to pay. For those with limited income, financial arrangements may be made by contacting the financial advisers at Strong Memorial Hospital.

Coverage Note: Monroe County.

Languages: Call for information. -

 

Strong Hospital offers a wide range of hospital services and specialty centers.