Housing Services

provided by Ronald McDonald House Charities of Rochester, New York

Map Marker 1

Ronald McDonald House Charities of Rochester, New York

333 Westmoreland Drive
Rochester NY 14620
Main:
585-442-5437
Hours:
M-SU Staffed 24 hours a day.
Bus Service:

Public Transportation Available (RTS). University of Rochester Shuttle service to and from the Golisano Children's Hospital. Van transportation available to the hospital.

Disabilities Access:

Ramps. Rooms are accessible.

Email:
lisad​@rmhcrochester.org

* Provides a "home-away-from-home" through temporary lodging for families of seriously ill or injured children who are in Rochester area hospitals.

  • Westmoreland House (Located 5 minutes away from Golisano Children's Hospital): 24 private rooms with full bathroom, cooking and laundry facilities, fitness room, free meals, snacks and play areas.
  • House within The Hospital (Located within Strong Memorial Hospital connected to Golisano Children's Hospital: 7 private rooms with full bathroom, laundry facilities, living room, free meals and snacks.
  • Family Room (Located in the lobby level of Golisano Children's Hospital at Strong): Laundry room, shower, beverages, healthy snacks and fresh-baked goods available.
  • Family Room (Located on the first floor of Unity Hospital across from the gift shop): Respite space includes beverages and healthy snack. Includes 2 overnight rooms for families.
  • Family Lounge (Located on the 3rd floor at Rochester General Hospital): Coffee, cold beverages, healthy snacks and fresh-baked goods available.
  • Mental Health and Wellness Family Room: Laundry facilities, cold beverages, healthy snacks, fresh-baked goods with daily access to the House within the Hospital and showering area near the Family Room.


Cultural Competency BadgeCultural Competency

Eligibility: Families of children 21 years and under receiving medical treatment within area served. Westmoreland House: A referral from a health care provider or social worker, and must live farther 12 miles of the Westmoreland House. House within The Hospital: Children must be inpatient at Strong Memorial Hospital. Family member must be 18 or older to stay here. Family Rooms & Lounge: Open to families of pediatric patients. Mental Health and Wellness Family Room: Open to families of pediatric patients receiving care in the Department of Psychiatry at Strong. Unity Sleeping Rooms: Children must be inpatient at Unity Hospital. Family member must be 18 years or older to stay.

Application Process: Referral must be made through doctors, nurses or social workers. Call for information.

Required Documentation: Call for information.

Fees: No fee for service.

Coverage Note: Monroe County.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

 

Ronald McDonald House Charities of Rochester, New York is a temporary lodging for families of seriously ill or injured children who are in Rochester area hospitals. They also provide areas of respite at Strong, Unity and Golisano hospitals in the form of family rooms.