Child Care Services
provided by New York State Office of Children and Family Services
Rochester Regional Office
259 Monroe Avenue
3rd floor, Suite 301
Rochester NY 14607
3rd floor, Suite 301
Rochester NY 14607
Service/Intake:
800-732-5207
(Child Care Complaints)
Main:
585-238-8531
(Child Care Services)
Main:
585-238-8201
(Child Welfare Services)
Hours:
M-F 9:00AM-5:00PM.
Bus Service:
Bus service.
Disabilities Access:
Accessible.
Email:
info@ocfs.ny.gov
Syracuse Regional Office
100 S Salina Street
Suite 350
Syracuse NY 13202
Suite 350
Syracuse NY 13202
Service/Intake:
800-732-5207
(Child Care Complaints)
Main:
315-423-1202
(Child Care Services)
Main:
315-423-1200
(Child Welfare Services)
Hours:
M-F 8:30AM-4:30PM.
Bus Service:
Bus service.
Disabilities Access:
Wheelchair accessible.
Email:
info@ocfs.ny.gov
* Provides a range of resources to help parents with their child care needs, people who want to start or are currently running child care programs, and anyone with a concern about the health or safety of a child in a day care program.
Language Access
Eligibility: None.
Application Process: Call for information or email info@ocfs.ny.gov
Required Documentation: Call for information.
Fees: No fee for service.
Coverage Note: Rochester Regional Office: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, and Yates counties. Syracuse Regional Office: Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga, and Tompkins counties.
Languages: Access to interpreter services. -
New York State Office of Children and Family Services oversees policies, programming, and services for children, youth, and families throughout New York State.