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Hope Place

provided by Villa of Hope

Map Marker 1

Villa of Hope - Jay Street

1099 Jay Street
Building J
Rochester NY 14611
Service/Intake:
585-325-3599
Hotline/Warmline:
1-877-584-HOPE
Main:
585-328-0740
Hours:
M-F 9:00AM-5:00PM.
Email:
communityrelations​@villaofhope.org

* Provides "Living Room" program for youth and adults experiencing crisis, as an alternative to psychiatric emergency visits or hospital stays. Services include:
  • Advocacy.
  • Peer-to-peer groups and activities.
  • Coordinating services, community resources and natural supports.
  • Individualized support.
* Provides services by Certified Peer Support Specialists who are self-identified as individuals who have first-hand experience with social, emotional, medical, developmental, substance use, and/or behavioral challenges.

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Youth and adults experiencing mental health crisis.

Application Process: Call for information.

Required Documentation: Call for information.

Fees: No fee for services.

Coverage Note: Monroe County.

Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served

Languages: Staff provides in-person interpreter, Website can be translated

 

Villa of Hope offers Behavioral Health (mental health and substance use treatment), Care Coordination, Education, and Workforce Development programs to youth, adults and families.