EBT Services
provided by New York State Office of Temporary and Disability Assistance
New York State Office of Temporary and Disability Assistance
Toll Free:
888-328-6399
Hours:
Email:
nyspio@otda.ny.gov
* Provides information to cardholders in regards to their SNAP (food stamps) or cash accounts.
* Assists cardholders file a claim if they suspect a transaction error occurred.
* Provides information on how to report a damaged, lost, or stolen cards.
* Assists cardholders to change their pin and reset their EBT account website account ID password.
* Assists cardholders file a claim if they suspect a transaction error occurred.
* Provides information on how to report a damaged, lost, or stolen cards.
* Assists cardholders to change their pin and reset their EBT account website account ID password.
Language Access
Eligibility: EBT recipients.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: No fee for services.
Coverage Note: New York State.
Languages: Arabic, Haitian Creole, Italian, Korean, Russian, Spanish, Chinese -
New York State Office of Temporary and Disability Assistance supervises state benefit programs.