Housing Counseling Services
provided by The Housing Council at PathStone, Inc.
PathStone Batavia Office
Batavia NY 14020
Accessible.
PathStone Canandaigua Office
Suite 410
Canandaigua NY 14424
Closed for lunch 12:00PM-12:30PM.
Hotline hours 9:00AM-12:00PM.
Accessible.
The Housing Council at PathStone, Inc.
4th Floor
Rochester NY 14607
Closed for lunch 12:00PM-12:30PM.
Hotline hours: 9:00AM-1:00PM.
Accessible.
* Provides home owner services to first time homebuyers as well as current homeowners.
- Tenant Education, including information on tenant rights and resources.
- Guidance for senior homeowners, including counseling on Home Equity Conversion Mortgages.
- Foreclosure prevention.
- Homeowner repair grants information (Housing council doesn't provide grants but can help in finding information).
- First-time homebuyer education and counseling.
* Offers landlord services such as courses to help better manage their properties and Paint lead safety, provides free and low cost publications and forms to help them manage relationships with tenants.
* Schedules inspections for Landlords accepting LTSA's (Landlord Tenant Security Agreement).
* Offers information and referral hotline for homeownership and rental related questions.
* Provides a rental registry with available housing units for rent. The list is updated every Tuesday and Thursday and is available on the website. The registry cannot be mailed.
* Member of the Healthy Homes Partnership.
* Additional information on current programs available on agency website.
- Does not provide financial assistance for rent or security deposit.
Cultural Competency
Language Access
Eligibility: Call for information or visit website.
Application Process: Call for information or find applications on agency website.
Required Documentation: Call for information.
Fees: No fee for services except for workshops.
Coverage Note: Monroe County and surrounding areas.
Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served
Languages: American Sign Language, Spanish - Staff provides service in language offered, Staff provides in-person interpreter, Language line, Materials/literature in language indicated, Website can be translated
The Housing Council at PathStone provides: Fair Housing, Financial, Budgeting, and Credit Workshops, Mortgage Delinquency and Default Resolution Counseling, Pre-Purchase Counseling, Pre-Purchase Homebuyer Education Workshops, Rental Housing Counseling, Operating Rental Property Workshops and Reverse Mortgage Counseling.