Temporary Assistance to Needy Families
provided by Monroe County Department of Human Services
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Monroe County Department of Human Services Westfall Road
111 Westfall Road
Rochester NY 14620
Rochester NY 14620
Service/Intake:
585-753-2750
(Questions about active TA cases)
Service/Intake:
585-753-2780
(Questions about pending cases)
Main:
585-753-6298
(Westfall and St. Paul St.)
Hours:
M-F 8:00AM-4:00PM.
Email:
mcdss@monroecounty.gov
![Map Marker 2](/images/2021/icon/2.png)
Monroe County Human Services Department St. Paul Street
691 Saint Paul Street
Rochester NY 14605
Rochester NY 14605
Service/Intake:
585-753-2750
(Questions about active TA cases)
Service/Intake:
585-753-2780
(Questions about pending cases)
Main:
585-753-6000
(Westfall and St. Paul St.)
Hours:
M-F 8:00AM-4:00PM.
Bus Service:
Bus service.
Disabilities Access:
Accessible.
Email:
mcdss@monroecounty.gov
* Help for needy men, women and children through the Temporary Assistance to Needy Families. This program consists of cash assistance to eligible needy families that include a minor child living with a parent (including families where both parents are in the household) or a caretaker relative.
* Offers quality housing unit/repair.
* Provides information and referral for DHS clients experiencing difficulties with landlords through the Landlord hotline.
* Offers the employment unit that assists in job seeking services.
* Provides assistance safety planning, obtaining legal documents, and securing safe shelter to TANF clients who are victims of domestic violence.
* Offers quality housing unit/repair.
* Provides information and referral for DHS clients experiencing difficulties with landlords through the Landlord hotline.
* Offers the employment unit that assists in job seeking services.
* Provides assistance safety planning, obtaining legal documents, and securing safe shelter to TANF clients who are victims of domestic violence.
Language Access
Eligibility: Low or marginal income. Landlords participate in housing and repair program. Landlords must agree to rent for two years at Social Services rate.
Application Process: Call switchboard for referral to appropriate department information.
Required Documentation: Call for information.
Fees: None.
Coverage Note: Monroe County.
Languages:
Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.