EBT Services

provided by New York State Office of Temporary and Disability Assistance

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New York State Office of Temporary and Disability Assistance

Toll Free:
888-328-6399
Hours:
Email:
nyspio​@otda.ny.gov

* Provides information to cardholders in regards to their SNAP (food stamps) or cash accounts.

* Assists cardholders file a claim if they suspect a transaction error occurred.

* Provides information on how to report a damaged, lost, or stolen cards.

* Assists cardholders to change their pin and reset their EBT account website account ID password.

Eligibility: EBT recipients.

Application Process: Call for information.

Required Documentation: Call for information.

Fees: No fee for services.

Coverage Note: New York State.

Languages: Arabic, Haitian Creole, Italian, Korean, Russian, Spanish, Chinese

 

New York State Office of Temporary and Disability Assistance supervises state benefit programs.