Insurance Enrollment, Navigation, and Consumer Health Advocacy (CHA)
provided by ACR Health
ACR Health Utica
Suite 200
Utica NY 13502
Q Center
Syracuse NY 13204
* Answers questions about eligibility for Medicaid and NY State of Health.
* Helps individuals and families select health plans, including Qualified Health Plans, Essential Plan, Medicaid, and Child Health plus through the NY State of Health Official Health Plan Marketplace.
Cultural Competency
Language Access
Eligibility: Varies with service. Call for information.
Application Process: Call to be connected to a navigator.
Required Documentation: Call for information on eligibility.
Fees: No fee for services.
Coverage Note: Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego and St Lawrence Counties.
Cultural Competency: Cultural competency, diversity, equity, and inclusion training for staff
Languages: Spanish, English - Staff provides service in language offered, Language line
ACR Health is a not-for-profit, community-based organization providing case management, HIV/HCV/STI testing, prevention education, linkage to care, harm reduction services, insurance navigators, and a variety of support services to a wide range of chronic diseases, including focus areas related to insurance, testing, substance use, and HIV, with the goal of positive health outcomes for individuals and communities.