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Behavioral Health Access and Crisis Center

provided by Rochester Regional Health - St. Mary's Campus

Map Marker 1

St. Mary's Campus

65 Genesee Street
Rochester NY 14611
Service/Intake:
585-368-3950
Main:
585-368-3411
Crisis Line:
585-368-3058
Hours:
Varies by program.
Bus Service:

On the bus line.

Disabilities Access:

Elevator.

* Provides adults with walk-in support for urgent mental health and substance use issues, including:
  • Opioid use and other substance use issues
  • Self-harm
  • Unable to follow up with Mental Health Provider
  • Relationship Problems
  • Depression
  • Anxiety
* Provides mobile services for certain individuals.

Language Access BadgeLanguage Access

Eligibility: Ages 18 and older experiencing urgent mental health issues. Life-threatening issues will be redirected to emergency room (bleeding, suicide attempt, life-threatening illness, overdose, medical concerns).

Application Process: Walk-in. Individuals may also call ahead to be accepted as soon as space is available. If there is a wait, staff may provide an estimate of the current wait time before individual can be seen.

Required Documentation: Copy of insurance ID card and a photo ID.

Fees: Accepts most insurance. Call for information.

Coverage Note: Monroe County.

Languages: Spanish -

 

St. Mary's Campus offers a wide range of emergency, mental health, and health care services.