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Emergency and Family Services

provided by Salvation Army Rochester Area Services

Map Marker 1

Salvation Army Rochester Area Services

70 Liberty Pole Way
Rochester NY 14604
Service/Intake:
585-987-9540
Main:
585-987-9500
Hours:
Office: M-F 8:30AM-4:00PM. Will plan for appointments after hours if needed.
Bus Service:

Public transportation available.

Email:
ras.admin​@use.salvationarmy.org
Map Marker 2

The Salvation Army Northwest Corps

100 West Avenue
Rochester NY 14611
Service/Intake:
585-987-9540
Main:
585-527-9566
Hours:
M by appointment.
TU, W, TH 9:00AM-2:00PM.
Map Marker 3

The Salvation Army Temple Corps

915 N Clinton Avenue
Rochester NY 14621
Service/Intake:
585-987-9540
Main:
585-987-9565 ext. 0
Hours:
M-F 10:00AM-4:00PM.
Bus Service:

Public Transportation Available.

* Provides immediate emergency assistance to households in crisis including:

  • Food bags. 
  • Personal Hygiene Bag. 
  • Prescription Assistance. 
  • Bus Passes (when available). 
  • Stranded Traveler Assistance. 
  • Clothing Assistance. 
  • Diaper Assistance. 
  • Vouchers to area supermarkets for food and personal items. 
  • Advocacy and referrals to outside agencies. 
  • Crisis assessment and management. 
  • Bilingual Services. 
  • Registration for Salvation Army Programs (Project Bundle Up, Long Point Camp, Christmas Assistance, etc.)

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Programs: ages 18 years and over. Food vouchers: pending assessment from director of social services. Call for information.

Application Process: Call or visit office. Interviews done on a first come, first served basis for most services.

Required Documentation: Picture ID or 3 official documents with name on them.

Fees: Call for information.

Coverage Note: Monroe County.

Cultural Competency: Staff reflects population served

Languages: American Sign Language, Spanish - Staff provides service in language offered

 

The Salvation Army offers emergency assistance and referrals, homeless shelters/case management services, after school, summer day camp, and overnight camp programs for youth, rehabilitation services for chemically dependent adults, Holiday/Christmas assistance, disaster services, three corps(churches) with various spiritual and community services.