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Emergency and Family Services

provided by Salvation Army Rochester Area Services

Map Marker 1

Salvation Army Rochester Area Services

70 Liberty Pole Way
Rochester NY 14604
Service/Intake:
585-987-9540
Main:
585-987-9500
Hours:
Office: M-F 8:30AM-4:00PM. Will make arrangements for appointments after hours if needed.
Bus Service:

Public transportation available.

Email:
ras.admin​@use.salvationarmy.org

* Provides immediate emergency assistance to households in crisis including:
  • Counseling. 
  • Case management services. 
  • Emergency food assistance. 
  • Personal hygiene products. 
  • Clothing and food vouchers with written referral. 
  • Crisis assessment and management. 

Cultural Competency BadgeCultural Competency

Language Access BadgeLanguage Access

Eligibility: Programs: ages 18 years and over. Food vouchers: must have no income, including public assistance.

Application Process: Call or visit office. Interviews done on a first come, first served basis for most services.

Required Documentation: Call for information.

Fees: Call for information.

Coverage Note: Monroe County.

Cultural Competency: Staff reflects population served

Languages: American Sign Language, Spanish - Staff provides service in language offered

 

The Salvation Army offers emergency assistance and referrals, homeless shelters/case management services, after school, summer day camp, and overnight camp programs for youth, rehabilitation services for chemically dependent adults, Holiday/Christmas assistance, disaster services, three corps(churches) with various spiritual and community services.