Housing Counseling Services
provided by The Housing Council at PathStone, Inc.

PathStone Canandaigua Office
Suite 410
Canandaigua NY 14424
Closed for lunch 12:00PM-12:30PM.
Hotline hours: 9:00AM-12:00PM.

The Housing Council at PathStone, Inc.
4th Floor
Rochester NY 14607
Closed for lunch 12:00PM-12:30PM.
Hotline hours: 9:00AM-1:00PM.
Accessible.
* Provides home owner services to first time homebuyers as well as current homeowners.
* Tenant Education
* Help for seniors
* Foreclosure prevention
* Homeowner repair grants information (Housing council doesn't provide grants but can help in finding information)
* First-time homebuyer education and counseling
* Offers landlord services such as courses to help better manage their properties and lead safety, provides free and low cost publications and forms to help them manage relationships with tenants.
* Schedules inspections for Landlords accepting LTSA's (Landlord Tenant Security Agreement).
* Offers and information and referral hotline for homeownership and rental related questions.
* Provides a rental registry with available housing units for rent. The list is updated every Tuesday and Thursday and is available on the website. The registry cannot be mailed.
* Member of the Healthy Homes Partnership.
* Additional information on current programs available on agency website at www.thehousingcouncil.org
Cultural Competency
Language Access
Eligibility: Call for information or visit website, www.thehousingcouncil.org.
Application Process: Call for information or find applications on agency website, www.thehousingcouncil.org.
Required Documentation: Call for information.
Fees: No fee for service except for workshops.
Coverage Note: Monroe County and surrounding areas.
Cultural Competency: Signage and advertising for diverse populations, Cultural competency, diversity, equity, and inclusion training for staff, Staff reflects population served
Languages: Spanish, American Sign Language - Staff provides service in language offered, Staff provides in-person interpreter, Language line, Materials/literature in language indicated, Website can be translated
The Housing Council at PathStone provides: Fair Housing, Financial, Budgeting, and Credit Workshops, Mortgage Delinquency and Default Resolution Counseling, Pre-Purchase Counseling, Pre-Purchase Homebuyer Education Workshops, Rental Housing Counseling, Operating Rental Property Workshops and Reverse Mortgage Counseling.