Temporary Assistance to Needy Families

provided by Monroe County Department of Human Services

Map Marker 1

Monroe County Department of Human Services Westfall Road

111 Westfall Road
Rochester NY 14620
Service/Intake:
585-753-2750
(Questions about active TA cases)
Service/Intake:
585-753-2780
(Questions about pending cases)
Main:
585-753-6878
(Westfall and Saint Paul St.)
Hours:
M-F 8:00AM-4:00PM.
Email:
mcdss​@monroecounty.gov
Map Marker 2

Monroe County Human Services Department Saint Paul Street

691 Saint Paul Street
Rochester NY 14605
Service/Intake:
585-753-2750
(Questions about active TA cases)
Service/Intake:
585-753-2780
(Questions about pending cases)
Main:
585-753-6000
(Westfall and Saint Paul St.)
Hours:
M-F 8:00AM-4:00PM.
Bus Service:

Bus service.

Disabilities Access:

Accessible.

Email:
mcdss​@monroecounty.gov

* Helps needy men, women and children through the Temporary Assistance to Needy Families. This program consists of cash assistance to eligible needy families that include a minor child living with a parent (including families where both parents are in the household) or a caretaker relative.

* Offers quality housing unit/repair.

* Provides information and referral for DHS clients experiencing difficulties with landlords through the Landlord hotline.

* Offers the employment unit that assists in job seeking services.

* Provides assistance safety planning, obtaining legal documents, and securing safe shelter to TANF clients who are victims of domestic violence.

Language Access BadgeLanguage Access

Eligibility: Low or marginal income. Landlords participate in housing and repair program. Landlords must agree to rent for two years at Social Services rate.

Application Process: Call switchboard for referral to appropriate department information.

Required Documentation: Call for information.

Fees: None.

Coverage Note: Monroe County.

Languages:

 

Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.